In February of this year Paula Madappa responded to an online inquiry I made about a Zillow property within minutes. Because it is rare to have an experienced real estate person contact you by phone within minutes I knew that Paula would be an excellent broker in helping me to find the home I was looking for in the Taos, NM, area. Within 30 minutes Paula had provided me with a list of several residences to look at within my price range, and personally took me to visit the several I was interested in. On April 29th I closed on my residence in Valdez, NM, due to Paula's expert guidance and negotiating skills. Paula is a very pleasant, knowledgeable, and proactive real estate broker who has continued to assist me as I settle into the Taos community. I highly recommend her as an exceptional real estate broker. Paula goes above and beyond to provide assistance.